Posts

How to get out of a customer service ‘doom loop’
BBC Breakfast Business Presenter Emma Vardy has these tips for how to get complaints heard - and dealt with - when you're dealing with customer services.
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John Lewis losses nearly triple to £88m
The owner of the eponymous department store and Waitrose expects the business to return to profit.
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‘We are playing with fire’: Fears persist over battery storage
More battery energy storage facilities are needed around the world, but fire risks remain.
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Samantha Cameron’s fashion label Cefinn to close down
The womenswear brand says higher costs and tough trading conditions have taken their toll.
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Samantha Cameron’s fashion label Cefinn to close down
The womenswear brand says higher costs and tough trading conditions have taken their toll.
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Weleda launches inquiry into Nazi camp skin test claims
A new study alleges the skincare brand's product was used for human experiments by a Nazi doctor.
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Strongbow and Jägermeister pull ads after complaints upheld
The social media ads were withdrawn after complaints over the way they presented their alcoholic drinks were upheld.
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Trump temporarily blocked from firing Fed governor
The judge's ruling is a win for the US Federal Reserve following criticism by the president.
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Ozempic-maker Novo Nordisk to cut 9,000 jobs
The Danish firm, which also produces Wegovy, has warned of increased pressure from "knock-off" drugs.
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Rise in number of people facing hunger in the UK
More than 14.1 million people experienced food insecurity last year, warns the Trussell Trust.
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